Refund policy

Refund Policy

We want you to love your Thrive Glow Co. purchase. If you're not completely satisfied, we're here to help.

Returns We accept returns within 30 days of delivery for items that are unopened and unused in their original packaging. To start a return, please contact us at [your email] with your order number.

Non-returnable items For hygiene reasons, opened skincare products, serums, and beauty devices that have been used cannot be returned.

Refunds Once we receive and inspect your return, we'll notify you of the approval status. Approved refunds are processed within 5–7 business days to your original payment method.

Damaged or incorrect items If your item arrived damaged or you received the wrong product, please contact us within 7 days of delivery and we'll make it right.